Shipping Policy

We Ship Worldwide!

If you live outside of the U.S., you can still take advantage of DIFtech's exceptional service and shipping transit times. We use UPS for most items and USPS on smaller items to provide you the best selection of shipping methods. Orders can arrive as fast as 2 business days.

How to Order

Ordering is easy on DIFtech. Simply add the items to your cart and checkout. Real time shipping costs and methods are available during checkout. If you prefer, you can also email us your list of items and a shipping address and we'll take care of the rest!

Order Fulfillment

All orders must be received by Diftech by 3:30PM Pacific Standard Time for orders to be processed and shipped out on the same business day. If an order is received by Diftech at 3:31PM PST or later, it will ship out on the next business day. Business days are defined as Monday through Friday only. DIFtech will notify the customer if we cannot fulfill items within this schedule.

Some exceptions exist including items that are built-to-order such as custom hat install kits.

If expedited shipping is require, best practice is to call and verify stock and shipping availability before ordering.

Shipping within the USA

UPS Ground (1-5 business days)

An affordable ground service that delivers to 50 U.S. states and Puerto Rico. Delivery time is typically 1-5 business days depending on the location. This service is not guaranteed. For day-definite delivery, please use UPS Next Day Air, 2nd Day Air, or 3rd Day Select services.

Note: UPS cannot deliver to P.O. Boxes or APO/FPO addresses. Please use USPS services.

UPS Next Day Air, 2nd Day Air, and 3rd Day Select (1-Day, 2-Day, 3-Day)

These guaranteed services will deliver by the end of the selected day. This option is ideal for urgent orders and same-week delivery. These services do not deliver on Saturday or Sunday.

If you choose 2nd Day Air and it was shipped on Monday, you will receive it by the end of Wednesday.

Note: UPS cannot deliver to P.O. Boxes or APO/FPO addresses. Please use USPS services.

International Shipping Options

UPS Standard (5-10 business days)

Affordable and reliable door-to-door service to Canada. This is an ideal choice for less urgent shipments to Canada. UPS Standard delivers in 5-10 business days. For faster delivery time, please see UPS Worldwide (Expedited).

UPS Worldwide (Expedited) (2-5 business days)

Fast and easy door-to-door shipping service for international shipments. The delivery time of this service is typically 2-5 business days to more than 60 countries worldwide. The actual delivery time will depend on customs clearance of the designated country.

UPS Worldwide Saver (1-3 business days)

This door-to-door service offers excellent delivery speed for urgent international orders. The delivery time is typically 1-3 business days. The actual delivery time will depend on customs clearance of the designated country.

USPS Priority Mail International (6-10 business days)

An economical means of sending international shipments. Delivery time is estimated 6-10 business days. Actual delivery time may take longer due to custom delays. For faster services, please see UPS Worldwide services.

Customs & Brokerage Fees: All international packages can be subjected to fees from the your country's customs. DIFTech is not responsible for payment of taxes, and/or duty fees. The amount that is charged varies for each country and we do not know what you will be charged. Please call us if you have any more questions regarding this.

Payment Methods Accepted

Credit Card (Visa, Mastercard, American Express, Discover)
Paypal
Money Orders, Wire Transfers

Credit card and Paypal not available for some countries. Please email us your list of items for more information if credit card or PayPal is unavailable for your country.

All delivery times below do not include processing time. Although most orders will go out the same day, Diftech may take up to 48 hours to process orders. Delivery times are estimated and are not guaranteed unless otherwise noted. For international shipments, customs delay may occur and actual delivery times cannot be guaranteed.

Delivery times are specified in business days, Monday to Friday, and begins the day after the shipped date. For example, if a package was shipped on Monday and will take 3 days to arrive, then the delivery day will be Thursday.

Guaranteed services are guaranteed from the shipped date, not purchase date. Please contact us to check stock or inquire about different shipping options.

Please e-mail us at info@diftech.com or call us at 1-866-507-6853 with any questions.

Attention P.O. Box & APO/FPO Customers.

UPS cannot deliver to P.O. Boxes or APO/FPO addresses. Please see USPS services below for P.O. Box or APO/FPO delivery.